Supporting your remote teams

During the first quarter of 2020 the world of work went through a seismic shift. Almost overnight working from home went from being the preserve of a few to a reality for the many, if not all. What was forced upon us by sudden events has in a few short months become the ‘new normal’.

Although this initially caused immense difficulties, especially for working parents with school-age children, our adaptation to this new way of working has been remarkable. So much so, that many organisations have now decided to make remote working an integral part of their employee benefits packages. Some have gone even further, reshaping their entire businesses around having a largely remote workforce.

However, creeping concerns are beginning to be expressed by many leaders and managers. How will I keep my people focused and engaged? How do I make sure that I exercise my duty of care regarding their mental well-being? How do I maintain levels of performance in my people when I can’t be in the same room as them? How do I build and maintain team cohesion once the novelty of this new flexibility wears off?

One thing is for sure. In order to maintain the energy levels of the business of our remote workers over the longer term, we will have to insert something different into the equation.

That difference is the provision of an additional level of support and motivation to our people- the deployment of a professional performance coach. Performance coaching has proven to be a highly effective and popular resource for individuals and teams working ln isolation from each other. In many ways, it lends itself perfectly to the needs of remote workers for a source of inspiration and advice as and when they need it, and can dramatically improve levels of engagement and employee satisfaction.

The good news is that we now have the technology and infrastructure to deliver this to a level of quality and effectiveness which would have been impossible only a few years ago. Today I am supporting clients across the 4 corners of the globe. I have very successful coaching assignments in Santiago, Milwaukee, Lima, Moscow, Vancouver, Johannesburg and other cities all over the world.

One of the tools I use to support our coaching relationship is the MyTeam.Live remote coaching platform. The platform facilitates an ongoing close dialog between the coach and individual, allowing them to book video-based meetings, set objectives, track progress, share files and collaboate on documents. In addition the platform provides unrestricted access to a vast library of high-quality relevant content from Harvard Business review, McKinsey, Insead and many other sources.

Embedding a remote coach within your teams is now incredibly cost-effective and can deliver a reach which extends to the whole of your organisation. It can help you maintain the passion and engagement of your key people, and sends a very powerful message about your commitment to their future development in a remote-working world.

What do my clients say?

Click here for a list of testimonials and references

Martin Hoyle

t:+61 (0) 414 800 425 e:martin@pcsmailbox.com